New items can be sold out rather quickly, but we may get more soon! Please contact our customer care department via email and we will do our best to notify you if the item becomes available again. Please include the best email address for reaching you when the item becomes available.

The size show on the website will be converted into international size before products are put on sale, which is standard and regular. Therefore, if you find that the size you get is not the same as shown on the website, don’t panic and worry. That size we sent you is right. Put them on first and see how it turns out. If they don't fit you well, you could return them definitely. (Please check our return policy)

The camera's perspective and the extent of lighting may cause a little color difference. Hope you could understand us. If it does not affect the appearance and mood about your favorite clothing, we hope you can keep clothing. We will give you promotion code as the compensation for the future purchase. However, we will try our best to avoid the matter happens.

We accept PayPal and all major debit or credit cards such as VISA, MasterCard, Maestro, American Express, etc...

If you have a discount coupon, when you go to “check out” page, you may find an option where you need to input the number, that’s how you use it.

Please check our size chart before you place your order. Our products are exactly in size with our size chart. But it might be a little bigger than the standard US size. If you still have specific questions about a fit of an item or measurement guidelines, please email our Customer Service Department.

If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once the parcel was processed and sent to the post office, we will be unable to make any changes.

We try to publish as much useful info as we can about all our products, to help you buy the things that will suit you best. The product page for every item includes sizing, a detailed description, care instructions, and most importantly, plenty of images. If there is anything further information you feel we need to put on there to help you, just let us know what information you'd like to see and we'll do our best to include it.

Quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. Please send us a picture of the shirt to service@cuscool.com

Cuscool is strictly an online retailer. In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store.

Yes, we can. We offer custom design as well. Simply send us your ideas to service@cuscool.com and we will make them happen.

Thanks for being interested in our products. We have worked with many Christian Bookstore and Church before. Please send us an email well us more about your thoughts to kevin@cuscool.com

That's great news! Please send us an email to kevin@cuscool.com and tell us more about your channel.

We ship to the majority of countries worldwide. If you are not sure, please feel free to consult our customer service.

The time frame for order delivery is divided into two parts: Production time: All orders will be sent out within 72 hours after the order is placed. You'll receive a notification when your order ships. (Please make sure to check your spam folder).
Shipping time: This refers to the time it takes for items to be shipped to your home. International delivery usually takes about 12–17 business days. 

We will send you a shipping confirmation email after your order has been shipped with the tracking information. You can also see the tracking info in "Order History" under the "Account" section.

1. Due to the increase in orders during holidays, the logistics pressure will also increase, there will be a 1-3 day delay. We will process your order as soon as possible according to the order time.
2. According to the current situation with COVID-19, you may experience shipping delays.
Tips: Based on the above, we recommend that you shop earlier if your order needs to be delivered at a specific time. We do appreciate your understanding!

Simply contact us with the reason for your return, and we are happy to help.

Please contact us before returning the item because we do not accept returns without prior confirmation.