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Frequently Asked Questions
Top customer-focused questions
New items can be sold out rather quickly, but we may get more soon! Please contact our customer care department via email and we will do our best to notify you if the item becomes available again. Please include the best email address for reaching you when the item becomes available.
The size show on the website will be converted into international size before products are put on sale, which is standard and regular. Therefore, if you find that the size you get is not the same as shown on the website, don’t panic and worry. That size we sent you is right. Put them on first and see how it turns out. If they don't fit you well, you could return them definitely. (Please check our return policy)
The camera's perspective and the extent of lighting may cause a little color difference. Hope you could understand us. If it does not affect the appearance and mood about your favorite clothing, we hope you can keep clothing. We will give you promotion code as the compensation for the future purchase. However, we will try our best to avoid the matter happens.
We accept PayPal and all major debit or credit cards such as VISA, MasterCard, Maestro, American Express, etc...
If you have a discount coupon, when you go to “check out” page, you may find an option where you need to input the number, that’s how you use it.
Please check our size chart before you place your order. Our products are exactly in size with our size chart. But it might be a little bigger than the standard US size. If you still have specific questions about a fit of an item or measurement guidelines, please email our Customer Service Department.
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once the parcel was processed and sent to the post office, we will be unable to make any changes.
We try to publish as much useful info as we can about all our products, to help you buy the things that will suit you best. The product page for every item includes sizing, a detailed description, care instructions, and most importantly, plenty of images. If there is anything further information you feel we need to put on there to help you, just let us know what information you'd like to see and we'll do our best to include it.
Quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. Please send us a picture of the shirt to firstname.lastname@example.org
Cuscool is strictly an online retailer. In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store.
Yes, we can. We offer custom design as well. Simply send us your ideas to email@example.com and we will make them happen.
Thanks for being interested in our products. We have worked with many Christian Bookstore and Church before. Please send us an email well us more about your thoughts to firstname.lastname@example.org
That's great news! Please send us an email to email@example.com and tell us more about your channel.
Frequently Asked Questions
FOR SHIPPING & RETURN POLICIES
We ship to the majority of countries worldwide. If you are not sure, please feel free to consult our customer service.
The time frame for order delivery is divided into two parts: Production time: All orders will be sent out within 72 hours after the order is placed. You'll receive a notification when your order ships. (Please make sure to check your spam folder).
Shipping time: This refers to the time it takes for items to be shipped to your home. International delivery usually takes about 12–17 business days.
We will send you a shipping confirmation email after your order has been shipped with the tracking information. You can also see the tracking info in "Order History" under the "Account" section.
1. Due to the increase in orders during holidays, the logistics pressure will also increase, there will be a 1-3 day delay. We will process your order as soon as possible according to the order time.
2. According to the current situation with COVID-19, you may experience shipping delays.
Tips: Based on the above, we recommend that you shop earlier if your order needs to be delivered at a specific time. We do appreciate your understanding!
Simply contact us with the reason for your return, and we are happy to help.
Please contact us before returning the item because we do not accept returns without prior confirmation.
Our Customers’ Feedback
FIND YOUR ANSWER
FROM REAL CUSTOMERS
Nice shirts, but all 👕 are 💯 percent cotton; therefore, they must be washed in cold 💦 to prevent shrinkage. Also, do not tumble dry. Everything I am saying is stated on shirt tag inside shirt.
I like that your store has many selections and it's for Men and Women. Everything is easy to find and you have a great variety and selection. Some with actual scriptures and others with statements referring to God or faith. Also a few funny and cute ones. So there is something for everyone. I have gotten compliments while wearing the items I purchased. Thankyou. I find wearing these items makes it easy to bring up a conversation and start the topic of faith in God. I love it.
The logistics was fast, and it took about 3 weeks to receive it. I was not disappointed, the quality is very good, and it fits very well. Love their designs!
I really love this shirt Iron Sharpens Iron because: “Going through hardships made me stronger and tougher. I can relate to this design.”
Thank you for resolving the issue we had with my order. 100% satisfied. Shirt fits perfectly. 👌 Thank you
The design of the t-shirt is great, I love it. The customer service is also very good, you can consult them if you have any questions.
Shirt fit perfect even after washing it. Will definitely buy a few more in different colors🥳
I have a bodybuilder type of build and this fits great for the most part although I do think it could use more space around the upper arm area (I don't quite like to "show off" my body in the gym). Other than that, the print looks perfect and I enjoy the design.
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